Stephanie's Regret List

Yes! We provide custom installations for both homes and commercial spaces. From one tree to full-scale property decor, we tailor every detail to fit your style and space. To work with us email customerservice@holidayjoyby.com and you will be connected with our design team.

Yes! Our seasonal pop-up store is located in Coral Gables, Florida. Come experience the magic, shop our full collection, and get styling advice from our team. We announce our next pop up locations in the summer prior to the season! Follow us on Instagram to find out where!

We ship across the contiguous US, Alaska, Hawaii, Puerto Rico and Canada. Orders are packed and handed to FedEx within 2 business days, and most contiguous US orders arrive within 1 to 5 business days after shipping. Shipping is FREE on contiguous US orders of $175 and up (artificial trees ship at a flat tree rate of $25 to $85 per tree, contiguous US only); rates for Alaska, Hawaii, Puerto Rico and Canada are calculated at checkout. For delivery before Christmas, please order by December 15. Shipping details

There’s no right time but many of our clients start in early November to fully enjoy the season. Our Christmas masterclass is a great resource for helpful tips and tricks to help you get ahead  and have an stress-free season.

Yes! We offer trade programs for designers, hotels, retailers, and other industry professionals. You can apply directly (click here) or contact our team to learn more.

We do offer preorder opportunities for select products. Sign up for our newsletter to be the first to know when seasonal items drop.

Due to high demand and limited quantities, some items sell out quickly. If a product is gone, we recommend signing up for restock alerts or contacting us for a similar recommendation.

Our customer care team is happy to help. Email us at customerservice@holidayjoyby.com we aim to respond within 24–48 hours.